Q. How do your services work with a regular veterinarian?
A. My services are intended to work in conjunction with your regular veterinarian and are carried out in the comfort of your home under their indirect supervision. I am not replacing the vet clinic. I cannot diagnose or prescribe medication. I can help give advice that you should always follow up with your regular veterinarian to make sure you are choosing the best course for your pet.
Q. How do I sign up for any of these services?
A. Please send me an email with your contact information and what service(s) you want. I will be in touch to go over what to expect, your pets' needs, and any other needed information before proceeding.
Emailing and texting is faster than calling. As I am frequently working with clients throughout the day, I may not be able to pick up your call. I will respond to my voicemails when I become available, typically within a business day.
Q. How much advanced notice do you require before service?
A. Please contact me as soon as you have plans and will need pet care. During the holidays and summer time the schedule fills up quickly.
Q. What type of payment do you accept?
A. I accept cash, personal check or Venmo. Returned checks will be charged a $30 fee to cover bank costs.
Q. When is payment due?
A.For all services, I require it during booking the appointment.
Q. What is your cancellation policy?
A. It depends on the service:
Q. Are you insured?
A. Yes, Travel Paws is a limited liability company with appropriate liability insurance through a reputable provider.